Working to overcome challenges is ingrained in the DNA of any successful business.
Earlier this year, Chetola Resort in Blowing Rock was restricted from renting its privately owned condominiums due to a non-compliance issue with the North Carolina Real Estate Commission. Kent Tarbutton and staff worked quickly to address the issues that led to the sanctions and will soon be able to resume renting the units. He discusses that process and what lies ahead for Chetola Resort on this week’s Mind Your Business, a weekly radio program produced in partnership between the Boone Area Chamber of Commerce and High Country Radio.
Keeping condo owners in the loop on the process was important to Tarbutton as he proceeded with implementing the changes in software management required by the NCREC.
“I sent a letter out to all of those condo owners when all of this began,” said Tarbutton. “We had 99 condo owners at that time in our rental program and I I told them what had occurred and this is what I’m trying to do to fix the problem. I gave them two choices: to find another rental agency or to stay and see if we could work it out and I’d pay them for the months they lost from last year. We had two drop out and the rest stayed. I’d like to think we had 97 of 99 return because we do good work and they trust us.”
Mind Your Business is a weekly production of the Boone Area Chamber of Commerce. The program highlights chamber members and allows for a deeper conversation about their history, impact on the community, and upcoming events. To hear your business featured on the program, contact David Jackson at firstname.lastname@example.org.
Tune in each Thursday at 10am for Mind Your Business on WATA (AM1450/96.5FM).